Barrier-free access

  • The museum is equipped with an elevator and toilets for people with impaired mobility.
  • Wheelchair access: Burgring 7, side entrance.
  • It is possible to borrow a wheelchair.
  • Information about the entrance fees here.
Due to rules imposed on the museum regarding the protection of historical monuments, the NHM Vienna is only partially barrier-free and accessible for the handicapped and for wheelchair users. For wheelchair users, there is ground-level access to the elevator via the side entrance at Burgring 7. We ask for your understanding that our staff will be happy to provide help if possible, but there is no guarantee and no entitlement to claim compensation. 

Prams can only enter through the main museum entrance at Maria-Theresien-Platz. The museum was ordered to remove a pre-existing ramp so that handrails for the handicapped could be installed. Here, too, our staff will be happy to assist if possible.